Fast Facts

Join Ascend Learning as a Manager of Content and play a key role in leading a team dedicated to delivering high-quality educational content within the healthcare sector. This position involves supervising staff, managing project lifecycles, and collaborating with cross-functional teams to enhance learning outcomes.

Responsibilities: Supervise team members, manage content projects from development to launch, provide strategic guidance, maintain relationships with stakeholders, and track content success.

Skills: 5+ years in content development, experience in educational technology, leadership skills, and excellent communication abilities.

Qualifications: Bachelor's degree or equivalent, familiarity with the Higher Education market preferred, and supervisory experience is advantageous.

Location: This position is hybrid, based in Leawood, KS, with potential for remote work within the U.S.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $80,000 - $120,000.

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

The Ascend Learning Healthcare Segment leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

WHAT YOU'LL DO 

As a Manager of Content at Jones & Bartlett Learning you will be responsible for the day-to-day supervision of the content manager team including assigning tasks, evaluating performance, determining team goals, and handling personnel matters. This position is also the Learning Content Manager (LCM) between ILAS and the PDT. This entails building relationships cross functionally to be the liaison between ILAS, product, and ITS. You will work with vendors, outside individuals, and business partners across Ascend. You will manage the content of assigned projects from build plan through development to market launch. You will retain ownership of the product lifecycle and ensure that consistent, high-quality content is delivered on time, in alignment with the product build plans developed by the Product teams.

WHERE YOU’LL WORK 

This position will work a hybrid schedule from our Leawood, KS or Burlington, MA office location preferred. Remote will be considered within the United States.      

HOW YOU’LL SPEND YOUR TIME

• Supervise and develop multiple team members and review and provide feedback to staff on their assignments.
• Provide strategic guidance throughout the entire project lifecycle.
• Effectively share risks, mitigations, and tradeoff options to cross-functional stakeholders across the product development lifecycle.
• Work on departments capacity plan.
• Manage authors and reviewer relationships when needed. 
• Build strong relationships across technical product, business product, and business content strategy to ensure alignment and transparent communication and updates ultimately leading to successful delivery.
• Work as a partner to the product team in developing new product ideas or capabilities.
• Work on process improvements and partner with the production team as needed.
• Determine training gaps for the department and devise a plan for that training.
• Collaborate with internal production stakeholders and address any errors introduced by external vendors.
• Track and report on the success of content and identify areas for improvement.

WHAT YOU'LL NEED

• A Bachelor's degree or equivalent work experience is required for this position.
• 5+ years of experience in content development and educational technology, working with multiple formats and modalities.
• Familiarity with the Higher Education market is preferred, and experience working with associations and advisory boards is a plus.
• Supervisory experience, preferred.
• Ability to effectively lead and collaborate with diverse stakeholders and teams.
• Thoughtful, strategic, and customer-focused decision-making abilities.
• Open-minded, diplomatic, and flexible in overcoming obstacles with publishing partners and subject matter experts.

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging. 

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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