Fast Facts

The Warehouse Associate position focuses on leading and overseeing shipping and receiving operations, ensuring that goods are handled accurately and safely within the warehouse environment.

Responsibilities: Coordinate shipping and receiving operations, lead staff, manage carrier relationships, oversee domestic and international shipments, maintain inventory systems, and support cross-functional collaboration.

Skills: Strong leadership, logistics management, knowledge of shipping methods, inventory tracking, and compliance with safety regulations.

Qualifications: Experience in logistics or warehouse operations, knowledge of inventory systems, and ability to lead a team effectively.

Location: Phoenix, Arizona, United States

Compensation: Not provided by employer. Typical compensation ranges for this position are between $34,000 - $49,000.

The Shipping & Receiving Coordinator is responsible for overseeing and coordinating all shipping and receiving operations within the warehouse. This role ensures accurate, timely, and cost-effective movement of goods while maintaining compliance with safety, regulatory, and company standards. The Senior Coordinator provides day-to-day leadership, supports process improvements, and serves as a key point of contact for complex logistics activities, including domestic and international shipments.

Responsibilities

• Oversee and coordinate all shipping and receiving operations to ensure accurate, timely, and cost-effective movement of goods.
• Lead, prioritize, and support shipping and receiving staff, providing guidance and hands-on assistance as needed to meet operational demands.
• Evaluate shipping methods and carriers (UPS, FedEx, courier, LTL, freight), plan shipment routes, and manage carrier relationships to optimize service levels and costs.
• Serve as the primary point of contact for carriers and freight providers, resolving complex logistics issues, discrepancies, and claims.
• Oversee domestic and international shipments, including preparation and review of bills of lading, packing lists, and customs documentation.
• Manage inventory systems and transactions (NetSuite), ensuring accurate receiving, shipping, serial number tracking, reporting, and warehouse organization.
• Maintain and review shipping and receiving reports, identifying trends and opportunities for operational improvement.
• Develop, implement, and maintain efficient, scalable processes while ensuring compliance with safety, security, and regulatory requirements.
• Lead by example in promoting a safe work environment and supporting warehouse safety initiatives.
• Collaborate cross-functionally with procurement, operations, finance, and other internal teams to align logistics activities with business needs.
• Assist with training, onboarding, and mentoring of shipping and receiving team members.
• Support audits and inspections related to inventory, safety, and compliance.
• Perform other duties as assigned.

Core Values

• Start with Empathy - We lead with curiosity, compassion, and respect. We listen to each other and to our customers, value different perspectives, and work to understand before being understood. That’s how we build trust and better solutions.
• Own it Together - We are accountable. We do what we say we will do. We hold ourselves, and each other, accountable for results. We follow through on commitments and take responsibility for our impact on our team, our customers, and our mission.
• Do What’s Right - We act with integrity, even when it’s hard. We’re honest, ethical, and guided by what’s best for our customers, our team, our partners, and the students we serve – always.
• Are Always Learning - Like the educators and students we serve, we believe in lifelong learning. We embrace change, seek feedback and stay curious—because every challenge is a chance to grow stronger, smarter, and more impactful.
• Win as a Team - We're in this together. We put the mission and the team first. We make decisions that benefit our customers and our company. We succeed by aligning around shared goals and celebrating collective wins over individual gain.

Travel

Little to no travel is expected for this position; any travel requirements are local.

Work Environment

This position is primarily located in the warehouse and may require limited desk and computer use.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee must be able sit, walk, talk or hear. The employee occasionally will be required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and to stoop, kneel or crouch. The employee is required to lift up to 50 pounds as needed. Specific vision abilities required by this job include close vision, distance vision, and color vision. Close vision for computer use and reading/writing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Training

• It will be necessary to participate in upgrading courses from time to time to keep abreast of changing policy, technology, and growth.